Refund Policy

RETURN FOR WITHDRAWAL 

Meerk accepts returns for withdrawal or regret of purchase in up to 7 working days upon receipt of the order in accordance with the Consumer Protection Code. If you want to make a return, please contact us through the number: (21) 99208-6468 informing your registration data and the order number. 

It is important to remember that the products being returned, they must not show signs of use or washing and that have all the labels and hygienic protectors affixed to the product.

 

DEFECTIVE PRODUCT

If you make a purchase on our website and after receiving your product identify any manufacturing defect, immediately inform our team at: (21) 99208-6468. For the exchange to take place, the part must not contain signs of use and must have all the labels and hygienic protectors affixed to the product.

 

PRODUCT EXCHANGE

If you are unsatisfied with the product due to size, color or any other reason, please contact us at up to 7 working days through the number (21) 99208-6468. Remembering that the product must be in perfect condition, showing no signs of use or washing and must have all the labels and hygienic protectors affixed to the product.